Privacy Policy
Last updated: 2025-11-26
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Introduction
AiAdzy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation platform.
By using AiAdzy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
Information We Collect
1. Personal Information
We collect information that you provide directly to us:
- Account Information: Name, email address, password (encrypted), company name, timezone
- Billing Information: Payment method details (processed securely by Stripe, we do not store full card numbers)
- Profile Information: Display name, notification preferences, subscription tier
2. Content You Upload
- Product images and descriptions
- Reference videos (optional)
- Questionnaire responses for video targeting
- Storyboard edits and customizations
3. Automatically Collected Data
- Usage Data: Videos generated, credits used, features accessed, time on platform
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Access times, pages viewed, errors encountered
- Cookies & Similar Technologies: See Cookies section below
How We Use Your Data
We use your information for the following purposes:
Service Delivery
- Generate AI-powered videos using your product images and preferences
- Analyze images with GPT-5-mini multimodal vision
- Create scripts and storyboards tailored to your target audience
- Process video generation requests via OpenAI's Sora 2 API
Account Management
- Create and maintain your user account
- Process payments and manage subscriptions
- Track credit usage and billing cycles
- Send account-related notifications (receipts, updates, security alerts)
Platform Improvement
- Analyze usage patterns to improve AI models and features
- Conduct research and development on video generation quality
- Monitor system performance and diagnose technical issues
- Detect and prevent fraud, abuse, or security threats
Communications (Optional)
- Send marketing emails about new features (you can opt out anytime)
- Provide customer support and respond to inquiries
- Notify you about platform updates or policy changes
Data Sharing & Third Parties
We do not sell your personal information. We share data only with trusted third-party service providers necessary to operate our platform:
OpenAI (Sora 2 & GPT-5-mini)
Purpose: AI video generation and image analysis
Data Shared: Product images, questionnaire responses, storyboard content, video generation prompts
Privacy Policy: openai.com/privacy
Google (Gemini AI via OpenRouter)
Purpose: Avatar generation and video analysis
Data Shared: Avatar preferences, reference video analysis requests
Privacy Policy: policies.google.com/privacy
OpenRouter Privacy: openrouter.ai/privacy
Supabase (Database & Storage)
Purpose: Data storage, authentication, file hosting
Data Shared: All user data, uploaded files, generated videos
Privacy Policy: supabase.com/privacy
Stripe (Payment Processing)
Purpose: Subscription billing and payment processing
Data Shared: Billing information, payment methods (tokenized)
Privacy Policy: stripe.com/privacy
Vercel (Hosting & Analytics)
Purpose: Platform hosting and performance analytics
Data Shared: Anonymous usage metrics, performance data
Privacy Policy: vercel.com/legal/privacy-policy
Legal Disclosure: We may disclose your information if required by law, court order, or government regulation.
Your Privacy Rights (GDPR Compliant)
You have the following rights regarding your personal data:
Right to Access
Request a copy of all personal data we hold about you.
Right to Delete
Request deletion of your account and associated data.
Right to Portability
Export your data in a machine-readable format (JSON).
Right to Rectify
Correct inaccurate or incomplete personal information.
How to Exercise Your Rights: Contact us at privacy@ultraugc.com or use the settings page in your account dashboard. We will respond within 30 days.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption in Transit: All data transmitted using TLS 1.3 (HTTPS)
- Encryption at Rest: Database and file storage encrypted with AES-256
- Password Security: Passwords hashed with bcrypt (never stored in plain text)
- Access Controls: Row Level Security (RLS) ensures users can only access their own data
- Rate Limiting: Protection against brute force and DDoS attacks
- Regular Audits: Security reviews and penetration testing
Note: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your data for the following periods:
- Account Data: Until you request deletion or 2 years of inactivity
- Generated Videos: Stored indefinitely unless you delete them
- Billing Records: 7 years (legal requirement)
- Logs & Analytics: 90 days (rolling window)
Children's Privacy
AiAdzy is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at privacy@ultraugc.com.
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) with third-party processors
- GDPR compliance for EU users
- Privacy Shield certification where applicable
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or a prominent notice on our platform. Continued use after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights: